Job details

Service Delivery Manager

Company details

At 3E, we are convinced a fully renewable energy powered future is within reach and can be attained in a cost-effective manner. We foster an international and pioneering environment where people driven by the same passion for renewable energy make this vision come true. We are an independent technology and consulting company in renewable energy and energy efficiency.

3E also offers SynaptiQ, a suite of software services that enhance the performance of renewable energy assets, and a range of Data Services including Solar Irradiation data, Solar and Wind indexes, forecasting services, etc.

Our clients are renewable energy project developers, energy utilities, asset managers, O&M companies, financial institutions and regional and international public authorities.

Function

3E’s Business Unit Products provides software-based solutions to manage solar and wind assets, as well as Data Services. These solutions are offered in Software as a Service (SAAS) model and focus on improving the operational and financial results of our clients.

Your mission will be to bring smart digitalisation solutions to renewable energy operators, facilitating the evolution of renewables to a commodity source of energy.

In this role you will:

  • Coordinate the customer support, deployment and integration projects and the technical account management activities.
  • Interact with marketing & sales, product management and development in order to steer jointly SynaptiQ’s worldwide excellence & growth.
  • Act on the most important accounts and deployment projects to bring them to a success, also by managing subcontractors.
  • Optimise internal processes in order to facilitate cost-effective and quality-driven growth of the business.
  • Have a management role, and will be the link between the Business Unit, the developpers and the project managers.
  • Operate from our Brussels office, but you are in contact with our customers in 17 countries worldwide.

Profile

  • Experience in complex project management related to digitalisation: client expectation management, client acceptation, software and data driven product customisations.
  • Experience in operational environments and a proven track-record in optimising processes.
  • You define long term goals for delivery projects while managing flexibly how to get there.
  • You enjoy and you have experience in getting the best out of a team.
  • Experience with data driven software services.
  • Knowledge of renewables, automation and IoT are a plus.
  • Client oriented as well as digital product management.
  • Passionate about innovation, data technologies and a sustainable energy future.

Language

Professional English – speaking the languages of our customers is a plus.

Offer

In addition to a stimulating atmosphere in a young and highly motivated group of people, 3E offers an attractive compensation package in line with your level of experience.

  • Location: Brussels (City Center)

3E

Kalkkaai 6 Quai à la Chaux
1000 Brussels
Belgium

E-mail

Interested?

For more information:
Call NATHALIE MARTIAT
at the number: 022292894
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