SaaS Presales Engineer

Our Company

3E is a leading technology and SaaS company providing digital solutions and expert services that maximise the performance of renewable energy assets. As a trusted data services partner, we deliver future-proof and easy-to-deploy solutions over a project’s entire lifetime, supporting developers, asset managers, operators, investors, EPC contractors and IPP's.

3E has a proven track record spanning more than 20 years across 60 countries. It operates an international team of 100+ experts from its headquarters in Brussels and offices in Barcelona, Paris, Toulouse, Cape Town and Chennai.

Strengthened by partnerships with universities and industry pioneers, 3E continues to explore innovations and new developments in renewable energy and digitalisation, striving to provide the industry’s most advanced energy intelligence and AI-based solutions.

3E's one-stop digital platform SynaptiQ provides a complete range of leading SaaS solutions for development, operational asset management and analytics. In addition, 3E supplies various expert services for engineering, technical and strategic decision support.

More about SynaptiQ

SynaptiQ is 3E’s SaaS product, an independent, evolutionary software suite for asset management of renewable energy portfolios (more information on http://www.3e.eu/synaptiq). SynaptiQ collects near-real time data of more than 20 million devices spread over 10 thousands utility scale and commercial solar and wind sites spread all over the globe.

We develop and operate advanced analytical services to enrich the monitoring data by:

  • satellite imaging data,
  • meteorological modelling,
  • advanced system modelling,
  • machine learning & artificial intelligence.

The platform combines domains related to big data, high-performance processing, IoT protocols and AI and is the product of the interactions between a multidisciplinary team of developers, scientists, renewable energy architects, electrical engineers, and enthusiast sales that implement, operate and commercialize SynaptiQ worldwide.

The added value realized by SynaptiQ is performance improvement and operational cost reduction for its Operations & Maintenance customers.

What you will be doing

You will act as a presales expert for our SaaS solutions and will operate at the intersection of engineering, sales, operations and product management.

You will be responsible to communicate and demonstrate the technical aspects and added value of the SAAS solution and thereby form a part of the team to convince top prospects while selling the 'executable'.

You work in tandem with the sales representative, and you take ownership of the technical phases within the sales process, including demonstrations of the SaaS platform, technical requirement analysis and definition etc. You demonstrate thorough product knowledge and understanding of the operational activities in combination with your commercial awareness.

Day-to-day, you will aim to:

  • Understand the customer needs and convey the value proposition of our SaaS solutions to them. Then, you drive the customer from A to Z through the technical buying cycle.
  • Gather and analyze the use cases of customers and map them into the standard processes and features of our SaaS solution
  • Translate customer needs into opportunities to improve our product in close cooperation with product management.
  • Stay in close contact with our top customers to capture feedback, increase customer success and create opportunities for upselling.
  • Streamline and optimise the process between Sales, Operations and R&D for maximum efficiency and scalability.
  • Respond to a request for information (RFIs) or request for proposals (RFPs) from customers
  • Liaise with Product Managers to provide feedback from clients about product requirements
  • Develop solutions and organising, planning, creating & delivering compelling proof of concept demonstrations

In this position, you report to the head of presales & onboarding and work closely with the Sales, Operations, and Product Management teams.

"Our team of experts is spread between Belgium and India, and to complete it we are looking for a bright engineer with a commercial mindset and good communication skills. You will be able to make a difference from day one, and a “get things done” mentality would fit right in!"

- Vasilis Mertiris, Head of the Presales and Onboarding team

Our ideal candidate

  • You have a Master in Information Technology or Engineering, or you have an equivalent of this requirement in working experience
  • You have an experience of over 4 years in a technical sales position within a high-growth environment.
  • You have excellent interpersonal and communication skills and are adept at working with multiple stakeholders
  • Experience working with multinational customers
  • You demonstrate exceptional technical skills and a rich blend of commercial, analytical, and strategic talents to create success with prospects and customers
  • You've learned to walk the tightrope between hands-on pragmatism and strategic projects, while juggling day-to-day requests and team availabilities
  • Experience within the solar and/or wind industry gives you extra points
  • You have full professional proficiency, spoken and written, in English. Other languages (Dutch, French) are an asset.

What we offer in return

Our offices are hidden in the centre of Brussels with a view on a pond, with ducks and a heron bringing a regular visit. In addition to a stimulating atmosphere in a highly motivated group of people, 3E offers a unique opportunity to further develop yourself in a company/team with an ambitious growth plan, delivering innovative services.

Furthermore:

  • Attractive salary package in line with your level of experience, including group insurance, hospital insurance, meal vouchers (8 euros), eco vouchers, representation allowance, company mobile phone + subscription, 32 days of vacation and a flex income plan.
  • Sustainable transport: easy access with public transport, 100% reimbursement of public transport fare, bicycle allowance.
  • Flexibility in our open-minded company.
  • Home working (2 days per week)
  • An international environment: projects in over 100 countries worldwide, colleagues of 20 nationalities.

Location: Brussels, Belgium
3E

Kalkkaai 6 Quai à la Chaux
1000 Brussels
Belgium

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